Patient and Family Engagement (PFE) describes an active partnership between patients, their families, and clinicians. PFE helps to foster trusting relationships by honoring patients’ needs, preferences, values, and decisions about their care and desired health outcomes. Partnering with patients, family members, and caregivers can improve patients’ choice of treatment options, medication use, and self-management practices. Practices can engage patients and families by:
- Inviting patient and family voices in governance or operational decision-making (PFE 1)
- Engaging patients in shared decision-making with clinicians (PFE 2)
- Encouraging the activation of patients in their care, e.g., through gains in knowledge, skill, and confidence (PFE 3)
- Increasing communication with patients via electronic tools, e.g., a patient portal or other e-connectivity technology (PFE 4)
- Assessing and addressing patient health literacy issues (PFE 5)
- Supporting patient and caregiver management of medications (PFE 6)
Documents
Person & Family Engagement (PFE) Program Overview Transforming Clinical Practice Initiative(TCPi)
This document provides an overview of the TCPi PFE Program, describes how it fits within existing TCPi infrastructure, and makes a request of the TCPi Community of Practice (CoP) to commit to the PFE Program as a strategy for achieving the seven Aims of TCPi and excelling in Medicare’s Quality Payment Program (QPP).
Transformation Resources
Compendium of Person & Family Engagement(PFE) Tools & Resources
An organized collection of PFE resources, highlighting select resources deemed to be most practical and user-friendly for TCPi purposes.
Transformation Resources
Patient and Family Checklist
Practices can use this checklist to assess where they stand in relation to the five metrics of Patient and Family Engagement.
Transformation Resources
Taking Care of My Health Care Plan
A care plan to be filled out by patients that addresses health goals and challenges. Includes an introduction that explains when to use it and how to review it, as well as instructions that outline how to work with the patient to set goals.
Transformation Resources
Why Focus on Person and Family Engagement?
A document that explains the benefits of Person and Family Engagement (PFE) and explains its six strategies.
Transformation Resources, Patient and Family Engagement in Care
Links
Healthcare Communities Person/Patient and Family Engagement
Person/Patient and Family Engagement, or PFE, is a way to describe people, their families, and health professionals working together in collaboration. PFE builds relationships between the individual seeking care and the provider (and healthcare system). This page focuses on PFE in practice settings.
Transformation Resources, Patient and Family Engagement in Care
