Patients often self-refer to emergency departments for problems that can be treated or managed in the optometry office at a lower cost and with better outcomes for patients and providers. Through the establishment of a trackable metric, we are able to demonstrate the high level of performance and value optometrists deliver as first line eye care providers. Our process can be used by a practice to document how well it serves patients seeking urgent care.
By highlighting the value that optometrists add within the medical neighborhood as first-line ambulatory providers as well as a source of direct referrals, we aim to accelerate their integration into current and future healthcare delivery models. The following tools will introduce you to data collection on urgent care requests, utilization, and barriers.