As you strive to improve processes in your practice, you collect data to measure your efforts. Once your team begins tracking and reporting data, you will find that it can help:
- engage others in your office
- identify high performers and effective strategies
- identify opportunities for improvement
- celebrate achievements
You only need to collect enough data to inform the process of change. This is done in the context of small-scale tests of change known as the cycle of PDSA, which stands for Plan, Do, Study, Act:
- Plan: Propose a change that will lead to improvement
- Do: Implement the plan – at small scale initially
- Study: Collect your data
- Act: Interpret your data. Use the findings to inform the next step.
