What is QI?

In healthcare, we use a lot of acronyms and numbers. As a part of SNE-PTN, we are asking you to engage in QI for your practice. So what is QI and what does it mean?

QI stands for Quality Improvement, which is a structured, measurable and continuous approach to improve quality of care and services using a specified set of principles and methodologies. The key points of Quality Improvement introduced by Dr. W. Edwards Deming that are applicable to health care are:

  • QI is the science of process managementManaging care focuses on managing the process, not the people.
  • Measurement is data driven.  If you cannot measure it… You cannot improve it.  If you do not collect good data…you cannot measure it.  If you cannot measure it…you cannot improve it.  You need to have the right data in the right format at the right time in the right hands.
  • Implement standard processes to drive improvements and monitor results. Be agile to change course when needed

The five fundamental principles of improvement are:

  1. Knowing why you need to improve
  2. Having a feedback mechanism to tell you if the improvement is happening
  3. Developing an effective change that will result in improvement
  4. Testing a change before attempting to implement
  5. Knowing when and how to make the change permanent (From the Model for Improvement)

How does this relate to SNE-PTN?

  • Your Transformation Plan identifies your transformation goals and your customized path to continuous improvement.
  • The Practice Assessment Tool scores and clinical measures data show your current status and will demonstrate improvements over time.

How will SNE-PTN help you with QI?

  • Webinars, tools and technical assistance.